Installations Technician

Job Title:Installations Technician

Department: Installations department

Contract Type: Permanent

Location: Saldanha Bay Municipality 

Purpose of the Role

To connect end user customers to the existing network ensuring that all clients’ technical queries are resolved. Ensure devices are mounted in customers’ homes. Configure device where needed.  Connect to the newly installed device with the technicians’ laptop and make sure that the customer account is live, check connection to the internet. Inform client about support desk email address and contact number.

Qualifications, Skills & Experience

  • Matric.
  • Knowledge and understanding of ICT and Telecoms industry is essential.
  • 5 years’ experience in customer service.
  • 6 + years in Device support.

 

Send your cv to recruitment@zoomfibre.co.za to apply.

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